ndClick 1.4 for Mac Update Notes


ndClick 1.4 for Mac enhances the experience of working with documents in NetDocuments. It facilitates the handoff from the web to desktop applications (like MS Office, ndOffice, Outlook, etc.) and helps to ensure that your changes are uploaded immediately to NetDocuments and checked-in so they are ready for the next person. As a reminder, you can always find more information and download it on the ndClick Product Page.

The permalinks for this release can be found here:

ndClick for Mac - 1.4 Signed (For Catalina 10.15 and later)

ndClick for Mac - 1.4 Unsigned (For Mojave 10.14 and earlier) 

Highlighted Changes

Advanced Authentication

ndClick 1.4 introduces new advanced authentication functionality. This feature primarily ensures that users on a multi-user environment maintain strict communication only between their session of NetDocuments and their session/instance of ndClick and allows for use of higher ports often found in multi-user environments.

Now, you must log into ndClick to transfer documents. See ndClick Advanced Authentication for detailed authentication flow.

To enable this feature, go to Repository Administration > Security Center > Advanced Authentication > the Authentication tab, and select the Enable Advanced Plugin Authentication for multi-user environments check box. Save your changes.

Note that this setting is primarily for multi-user environments (Citrix, RDS, etc.) and is not normally needed in single-user environments. 

Back to top

ndClick Settings

In the Status bar, you may right-click the ndClick icon and the following menu appears:


The Settings menu includes options to change the service region, establish proxy settings, manually change host, and enable/disable extended support logging:


To choose the service, select Change service and choose the needed service from the drop-down list.

From the right-click menu, select Log in to open the login form:


The new login form and authentication flow will ensure that documents transferred via ndClick will be securely handed off to the correct user.

IMPORTANT NOTE: You must be logged into the same NetDocuments service with the same user account in both ndOffice and ndClick to check out, open, edit, and check in documents.

Back to top

The information in this update and the ndClick help are subject to change at any time based on customer feedback.

Bug Fixes

  • Resolved issue where you couldn't create a link to a local file with the prohibited upload extensions
  • Resolved issue where ndClick deleted files without DLP rule applied from the Echo folde
  • Resolved issue where the Check in as new version option did not work
  • Resolved issue where the New version link did not work
  • Resolved issue where extra document versions were created

Support and Feedback

Please contact us with comments, questions, suggestions, and report issues.

Submit a request via our support site or call the closest customer support center:

  • US customers, call 801-226-6882 or 866-NET DOCS (638-3627)
  • UK customers, call +44 2031 299324
  • AU customers, call +61 2 8310 4319

When reporting an issue, please provide as much information as possible including:

  • A fully detailed description of the issue, including exact error messages or screenshots. 
  • Detailed steps to reproduce the issue.
  • Error logs, if any.

We thank you for all of your input and feedback, and we appreciate you using NetDocuments and associated product features. We value you as a customer. 

The NetDocuments Team