New Design of Support Site Available 20 January 2021


The NetDocuments team is constantly working on improving your user and customer experience.
That's why we are introducing the upcoming new design of our support site to help you find information faster and easier. 

Note that the content of the support site remains the same, it's only the design that will change. Links to existing articles will remain functional. 

The update of our support site is planned for January 20th. 

New Design

Watch the short video highlighting the main changes of support site design.

Support and Feedback

Please contact us with comments, questions, suggestions, and report issues.

Submit a request via our support site or call the closest customer support center:

  • US customers, call 801-226-6882 or 866-NET DOCS (638-3627)
  • UK/EU customers, call +44 2031 299324
  • AU customers, call +61 2 8310 4319

When reporting an issue, please provide as much information as possible including:

  • A fully detailed description of the issue, including exact error messages or screenshots. 
  • Detailed steps to reproduce the issue.
  • Error logs, if any.

We thank you for all of your input and feedback, and we appreciate you using NetDocuments and associated product features. We value you as a customer. 

The NetDocuments Team