ndMail currently supports Exchange 2010 and newer (including Exchange Online). Microsoft recently announced an end of support for Exchange 2010 on January 14, 2020 (the "Effective Date"). That is why NetDocuments ndMail application will also cease to support Exchange 2010 instances on that same date.
How will NetDocuments continue to provide support for Exchange 2010?
Until the Effective Date of this announcement, NetDocuments will continue to support Exchange 2010 and will make commercially reasonable efforts to provide technical assistance, bug fixes, and workarounds for issues encountered in Exchange 2010.
What does this mean for you?
If you are currently using Microsoft Exchange 2010 with ndMail, you should begin selecting and moving to a more modern, supported version of Exchange. This will allow you to obtain the best security, performance, and functionality while using our platform.
Which Exchange version should you use?
NetDocuments does not recommend any specific version of Exchange. However, some additional functionality may be available when using Exchange Online.
We appreciate your continued use of NetDocuments. If you have any questions about this announcement, please contact NetDocuments Technical Support.