This topic covers information pertinent to system administrators and IT engineers.
Table of Contents
CAUTION: Do not point the ndOffice database to a temporary location or directory. Also, make sure that any virus scanner or firewall you have is excluding checking or accessing the ndOffice database.
How to Use ndOffice
For information to about how to use, navigate, and basic tasks of ndOffice, see:
ndOffice Administration Overview
See our ndOffice Workflow Diagrams to learn more about how ndOffice operates.
Registry Keys and Command Line Switches
For information about the registry keys, go to ndOffice User Settings and Registry Settings.
See the Software Installation Guide for a Registry Key Table including registry keys and command line switches.
ndOffice and Email Functionality
ndOffice 2.0 includes additional email filing capabilities that overlap with EMS Profiler (and EM as well), but it is not feature-complete with EMS Profiler. Compare ndOffice for Outlook with EMS Profiler.
When ndOffice 2.1 is available users may decide to remove EMS Profiler. A replacement for EMS Folders will eventually also be made available. Learn more about disabling ndOffice features in Outlook.
ndOffice Extensibility API
ndOffice has a COM API that can be used by applications that support COM communication to interact with ndOffice. For more information, refer to ndOffice Extensibility API.
Logging and how it Works
Log files record data or events that are logged by ndOffice. These files contain information about the error the user might have encountered while working with the application. For more information, see Retrieve ndOffice Log Files.
Troubleshooting Tips and Tricks
- Version 1.7.4+ is supported in Office 2013 /2016 on 64 bit or 32-bit.
- In order to use ndOffice in Outlook 2013, you must disable hardware graphics acceleration. Learn More.
- There is a known issue with Office 2010 and 2013 touchscreen environments when using ndOffice. Learn more.
- Excel's track changes feature is not currently supported in ndOffice.