ndOffice Administration

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NetDocuments is a document, email, and thread management system on the NetDocuments cloud. With the ndOffice add-ins integrated into Microsoft Office Word, Excel, PowerPoint, and Outlook and Adobe Acrobat and Reader, manage your documents and emails without leaving the Office application.

Within an Office application, you can open, edit, save, search, version, and profile. 

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Administration Topics

This topic covers information pertinent to system administrators and IT engineers. It provides Administration information for the ndOffice product that runs with Outlook, Exchange, and NetDocuments.

Caution: Do not point the ndOffice database to a temporary location or directory. Also, make sure that any virus scanner or firewall you have is excluding checking or accessing the ndOffice database. 

ndOffice Administration Overview

See our ndOffice Workflow Diagrams to learn more about how ndOffice operates.

Requirements, Download, and Setup

System Requirements

Download for ndOffice for Microsoft Windows 10 and 7 (64-bit)

ndOffice runs on Office 2010 (SP2), 2013, and 2016, including Microsoft Office 365 subscriptions – Word, Excel, PowerPoint, Outlook – on Windows 7+.

ndOffice version 1.8+ runs on Office 2013 and 2016, both 32-bit and 64-bit. It runs on only 32-bit Office 2010.

Organizations with G-Suite email using Outlook can use ndOffice.

Important: Before installing the ndOffice add-in, you must install Visual Studio Tools for Office (VSTO) 2010+, Microsoft .NET Framework 4.5.2+, and all available Windows updates on a computer.

Download ndOffice for Microsoft Windows

ndOffice 2.5  

https://apps.netdocuments.com/apps/ndOffice/ndOfficeSetup.msi (.msi version)

https://apps.netdocuments.com/apps/ndOffice/ndOfficeSetup.exe (bootstrapper)

https://apps.netdocuments.com/apps/ndOffice/ndOfficeSetup-2.6.0.13558.zip (both distributions)

Note: Ensure you have the most up-to-date version of ndOffice available. Previous versions are always considered the end of life. 

Install ndOffice:

  1. Before installing, repairing, or uninstalling the ndOffice application, you need to close Outlook and Office.
  2. Ensure the account has administrative rights before installation.
  3. Double-click the ndOfficeSetup.msi, then select Next.
  4. When the NetDocuments Terms of Use dialog box appears, read the license agreement, select that you agree to the terms, and select Install.
  5. After ndOffice Wizard completes the setup, select Finish.

When running, ndOffice appears in the Windows system tray.

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Adobe Integration

With ndOffice 1.8+ and above an integration with Adobe Reader and Adobe Acrobat is included. When the ndOffice install detects Adobe XI or Adobe DC on the computer, it installs the add-ins, which are the only two versions supported. The option to install the Adobe integration is currently only available when you install ndOffice via the All Users Install Package using the Advanced Install options. Learn more

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Registry Keys and Command Line Switches

For information about the registry keys, go to ndOffice User Settings and Registry Settings.

For a list of registry keys and command line switches, see the Registry Keys and Command Line Switches.

Disabling ndOffice Features in Outlook

Learn more about disabling ndOffice features in Outlook

Logging and How It Works

Log files record data or events that are logged by ndOffice. These files contain information about the error the user might have encountered while working with the application. For more information, see Retrieve ndOffice Log Files.

Troubleshooting 

Excel's Track changes feature is not currently supported in ndOffice. 

ndOffice Extensibility API

ndOffice has a COM API that can be used by applications that support COM communication to interact with ndOffice. For more information, refer to ndOffice Extensibility API.

Support and Feedback

If you have any feedback, questions, or issues, submit a request via our support site or call the closest customer support center:

  • US customers, call 801-226-6882 or 866-NET DOCS (638-3627)
  • EU customers, call +44 2031 299324
  • AU customers, call +61 2 8310 4319

We thank you for your input and feedback. We value you as a customer. 

The NetDocuments Team

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