ndMail - Unable to Validate exchange configuration:

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Receiving the following error when attempting to validate the ndMail configuration in the NetDocuments repository settings.

Unable to validate exchange configuration:

EXCHANGE_VERIFICATION_CANNOT_CONNECT

The request failed. The request failed. "Insert Exchange Host here"

error.png

 

Solution: Verify that the Exchange Host is correct and retry.

Example: "mail.netdocuments.com or outlook.office365.com"

Also, verify that OWA is reachable by NetDocuments. You may need to add the relevant datacenter to inclusion list. See Adding NetDocuments to Inclusion List.