Error - Data you are trying to access is no longer available

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Those using ndOffice may get the following error:

"The data you are trying to access is no longer available. Reopen the dialog to refresh the list."

This is usually caused when a document or folder has been deleted or changed but is still tied to a Recent or Favorite location. ndOffice is attempting to retrieve that item but can no longer do so. 

To resolve this:

  1. Log out of ndOffice
  2. Exit the ndOffice agent completely (it may require using the Task Manager)
  3. Log back in


If that doesn't make this error stop, follow these steps to clear the Echo folder altogether: 

https://support.netdocuments.com/hc/en-us/articles/205219710

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