End of Life Information - Inbound Connections using TLS 1.0


Note: Previously scheduled for May 17th, this has been postponed to July 19th.

In order to improve security, NetDocuments is dropping support for inbound connections using TLS 1.0 as of July 19, 2017

The newer, more secure TLS 1.1 and TLS 1.2 protocols will continue to be supported. They are supported by all modern browsers and coding libraries.

However, if you use any software to access the NetDocuments Service that has not been updated recently, you should check to ensure it supports TLS 1.1 or higher. 

Note that we previously dropped support for outbound connections using SSL 3.0 and TLS 1.0 as of the 17.1 Update on January 19, 2017.

Please make sure that you have the most current EMS Profiler and EMS Folder software installed prior to July 1 to avoid any issues. You can find the latest versions of these products in the Downloads section in Help. Also, the Local Document Service software does not require any updates for the TLS change, however, you may be required to update the OS you are running on the server to ensure that it continues to work properly.

You can also use the following host file IP addresses to do testing to verify your software works alright.       vault.netvoyage.com        #tls 1.0 disabled       api.vault.netvoyage.com        #tls 1.0 disabled       upload.vault.netvoyage.com        #tls 1.0 disabled       ldserver.vault.netvoyage.com        #tls 1.0 disabled