Creating a Local Document Service Log File


If you are having problems with the Local Document Service and you are having problems diagnosing the issue you can create a log file that will record all HTTP requests.  

WARNING: This log will become extremely large in a short period of time so you should not create the log unless there is an issue. 

Create the log by adding a string value to the Local Document Server registry key. The key can be found in the following locations:

32 bit machines

HKEY_LOCAL_MACHINE\SOFTWARE\NetDocuments\Local Document Server

64 bit machines

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\NetDocuments\Local Document Server 

When you have located the correct key for your machine expand the key, right click and choose New > String Value.

The String value Name should be "Log File". Do not include the quotes but include the space.

The value data should be the path where you would like the log created, include the name of the log file in the string and the system will create it. (e.g. “c:\temp\lds.log”.) In this case the log file lds.log is created in the temp folder.


Allow the LD Service to run. Check the event viewer and when you see that a few LD Service errors have occurred you can stop the service and send us the log file.