Failing to Access NetDocuments with the error "This page can't be displayed."

Follow

Created:
Updated:

If everyone in your office gets the message "This page can't be displayed" when accessing either https://vault.netvoyage.com or https://eu.netdocuments.com it may be a configuration problem on your end.

We have seen Anti-virus  and Web filter tools that will flag the NetDocuments service in a  "File Storage and Back" category. Check to make sure it is not being excluded in this way.

We have seen this with applications such as Symantec and MessageLabs. 

page_can_not_be_displayed.PNG

Back to Top

Was this article helpful?
0 out of 0 found this helpful

Comments

Have more questions? Submit a request
Powered by Zendesk