ndOffice Issues related to Doc ID in Headers and Footers

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Problem

When I turn on stamping in ndOffice and specify every page, I lose the first page’s header or footer information.

 

Solution

ndOffice has 3 settings for stamping: Every page, Every page but first, and last page.

Word has two types of headers and footers. The default header and footer is applied to every page. But you can also turn on a special “first page only” header or footer. ndOffice can only stamp every page if you are not using a first page only header or footer.

If you want to preserve the first page only header / footer settings in the document you must tell ndOffice to stamp every page but first. There is no way to stamp every page AND have a first page only header.

 

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Problem:

Doc ID can't be updated due to lack of space in the footer.

Cause:

If you are using Footer Every Page or Footer Every Page, Except First, the ID will be stamped at the bottom of the footer (below any existing footer content). If the Footer From Bottom setting in Word is not large enough for the ID, users will get the prompt “Doc ID can't be updated due to lack of space in the footer”.  

Solution:

What the user should do is go in and adjust the Footer from Bottom setting in Word to allow enough room to insert the ID. Generally, it may need to be at least .2" for the Footer From Bottom setting.

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