Submit a Support Request

Please attach screen shots of any error messages related to your request. How do I take a screen shot?

A Support Agent will contact you within 24 hours.

For emergency outages, check our Service Status page for more information.

DM = Document Management | EM = Email Management (Formerly Decisiv Email. Does not apply to the EMS Profiler or EMS Folders addins)

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Add file or drop files here