Outgoing Email Logs

We need to have the ability to see who a deliver a secure link and email link are sent to.  Currently we have no way to prove we sent them through your system.

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4 comments
  • Hi Dennis,

    This information is recorded in the Consolidated Activity log (as well as the document history), as long as the user sends the link through the ND service. You may want to consider adjusting your cabinet settings so that users are forced to send links via the ND service, if that is a concern for you. 

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  • I spoke with someone at ND about this and they said the same thing initially but we both looked and saw it does not include the email address that it was sent to.  I was asking that that be added to the system with future updates.

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  • Hi Dennis,

    If the email is sent via Outlook then the recipient(s) would not be recorded in the logs but if the email is sent via the ND mail dialog then the recipient(s) is recorded in both the doc History as well as the Consolidated Activity log. So possibly the example you were looking at was sent via Outlook or some other method?

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  • It was sent through NetDocuments which is why I have requested the addition.  Take a look at Case #362429

     

     

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