Citrix / Terminal Server published adobe reader error

When a user does not have access to launch the netdocs software the ndreader.api will crash adobe reader on every launch effectively blocking users without netdocs access from accessing the adobe reader application.

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  • Jon Scheidt

    We host multiple tenants that use ND and we have also seen this issue, as well as the reverse where users that do not have access to Adobe Acrobat will have ndOffice crash due to the ndAcrobat or ndReader api files not being found.

    Having some per user solution to toggle the requirement for Adobe on and off would be great. Or at least not require adobe files be available for ndOffice to launch. Just disable the integration if those adobe files are not found.

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