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Previewing emails with large attachments

Some of our users report they receive an error message when trying to preview emails in NetDocuments on the browser. These emails do have some large attachments (over 25mb in some cases) but the user just wants to preview the content of the email and not the attachment per se.

I know from an article that NetDocuments state:

NOTE: Except for PDF files, documents larger than 25MB can only be viewed in their native application. The size limit for PDF files is the standard 1 GB per file limit.

Is there any way this limit can be increased or a change made that would allow the user to simply preview the content?

Many thanks

Lesley

 

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