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"Clean Up Conversation" tool

Our client has an issue where they print out entire folders of filed e-mails, which invariably includes a lot of duplicate messages as the e-mail conversation has been saved after every reply. So in a two way conversation where you have sent two replies and your respondent has sent two replies, the same conversation thread has been saved four times instead of once, after the conversation has concluded. This results in hundreds of pages of wasted paper.

In Outlook there is a tool called Clean Up Conversation which strips out the duplicates and just retains the main conversation thread. I suspect that a feature of this sort would be immensely tricky outside of the mail client itself, but our client would like to know if there is anything in development that might help to alleviate this issue from the NetDocuments side in future.


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