Increase Download All of Secure Links

Increase the amount of documents that can be included in the download.zip file when sending multiple files via secure link so it includes all of the files sent, and not just three at a time.

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Comments

7 comments
  • Our staff have requested this also. 

    If we send 40 files to a client (via Deliver a Secure Link), they must click 'Download All' 14 times, due to the 3 document limit.

     

     

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  • Yes please!

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  • I agree!  We would like to use the "Deliver a secured link" feature more and would like Download All to be an option - instead of 3 at a time.  We have had to pay for other services like Sharefile for this purpose but would prefer to use Net Docs instead!  Thanks!

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  • Just needed to send a client 100 docs via secure link and won't use the feature now after encountering this crazy limitation.  What's the point of sending a secure link if it drives your recipients nuts?

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  • I am hoping I am not raising the dead with this one. We would really appreciate the option to either allow the selection on folder levels, example a folder with subfolders inside and deliver the full content of all inside with a simple tick of the folder > Send as Secure link.

    Going into multiple sub-folders and sending individual secure links isn't user friendly. Even if you could add documents to a secure-link "cart" and then finish when you've got them all selected and send.

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  • The 3 documents limit on each download prevents us from using this feature more and I cannot understand the logic of having it?!  The convenience of having a link to send numerous documents is reduced with this restriction imposed! Why is it there in the first place, is there a concern with capacity on the infrastructure?

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  • Totally agree with all the other comments raised regarding this 'issue'. A lot of my users have said they think Secure Link is a great feature but fear the recipients will complain having to click Download All numerous times. Such a shame that there is not just a Download All button that does in fact download all documents. This is definitely needed.

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