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I cannot get ND to work in Excel

I get the following message when I try to add the ND option into Excel:
"A problem occurred while communicating with NetDocuments which is preventing the document from being saved online. To protect your document, it has been saved locally to the ndOffice Echo Backup folder as "[Title}". You will then need to manually upload the document to NetDocuments. Sorry for the inconvenience."

Status: None

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