Post

3 followers Follow
0

\user\AppData\Local\Temp\NDO folder

Can someone help me understand why a document would end up in the \user\AppData\Local\Temp\NDO folder?  I have a user that opens a document, it checks out ok, she works on it, hits save, closes, but it remains checked out but it is not listed in the Echo folder but is found in the \user\AppData\Local\Temp\NDO folder.  Why would this happen?  Any help is appreciated. Thank you!

Status: None

Please sign in to leave a comment.

5 comments

0
Avatar

It sounds like the documents are not being "handed off" from ndOneClick to ndOffice properly.  I would recommend opening a ticket with our Support department and they should be able to look into this with you. 

0 votes