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Favorite Items on the home page disappeared

Just had a user say to me that all of their Favorite Items on their home page are just gone today.  Has anyone had this happen before?  Is there a way to get them all back?  When someone adds an item to their home page where is that information kept?  I'm guessing it's an HTML code thing

I'm going to have the user just start re adding them items, just wanted to reassure them that they wouldn't disappear again

Thanks for any thoughts

David Mace
Support Services Manager
Dykema Gossett PLLC

 

 

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I believe the info is kept on the ND servers and is associated with the users login. Have you logged the user out of the browser, closed the browser/cleared the history and re-logged them in?  

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