2020 ndMail Server Refreshes

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Updated:

Improvements and fixes in 2020 refreshes:

Week ending

Description of changes

23 October 2020

 

Improvements and Features

  • Continued work on future features.

 

16 October 2020

 

Improvements and Features

  • Continued work on future features.

 

9 October 2020

 

Improvements and Features

  • Continued work on future features.

Issues Resolved

  • Fixed an issue when using the OAuth authentication method for the impersonation account where delegates and alias mailboxes could not access email in a primary mailbox which prevented it from being filed to NetDocuments.

 

2 October 2020

 

Improvements and Features

  • Continued work on future features.

 

25 September 2020

 

Improvements and Features

  • Continued work on future features.

 

18 September 2020

 

Improvements and Features

  • US-GOV service now requires TLS 1.2 for customer Exchange servers. Other services will require TLS 1.2 at a future date as well.

 

11 September 2020

 

Improvements and Features

  • Continued work on future features. 

 

4 September 2020

Improvements and Features

  • Continued work on future features. 

28 August 2020

Improvements and Features

  • Newly redesigned ndMail admin page UI.
  • Continued work on future features. 

21 August 2020

Improvements and Features

  • Continued work on future features. 

14 August 2020

Improvements and Features

  • Continued work on future features. 

7 August 2020

Improvements and Features

  • Optimized prediction ranking algorithm. 
  • Added server-side trace logging to facilitate troubleshooting for ndMail for O365 connectivity and OAuth connectivity to customers' Exchange servers. 

31 July 2020

Improvements and Features

  • Continued work on future features. 

24 July 2020

Improvements and Features

  • Optimized prediction ranking algorithm. 

17 July 2020

Improvements and Features

  • Continued work on future features. 

10 July 2020

Improvements and Features

  • Planned scalability optimizations

Issues Resolved

  • Fixed an issue with Exchange Online where filing may fail for certain users if Microsoft makes changes to the Exchange Online instance and moves mailboxes between forests in their service. We've added a new header to our impersonation requests to Exchange which allows the impersonation user to find the correct email and file it even if Microsoft has moved mailboxes. In the last day or two, Microsoft made a significant number of these problematic back-end Exchange Online changes which negatively affected a number of ndMail users who are on Exchange Online.

3 July 2020

Improvements and Features

  • Work continues on future features. 

26 June 2020

Improvements and Features

  • Work continues on future features. 

19 June 2020

Improvements and Features

  • Scaling for growth in the filing process.
  • Work continues on future features. 

12 June 2020

Improvements and Features

  • Scaling for growth in the filing process.

5 June 2020

Improvements and Features

  • Scaling for growth in the filing process.

29 May 2020

Improvements and Features

  • Work continues on future features. 

22 May 2020

Issues Resolved

  • OAuth for the Impersonation account: Optimized the timeout when waiting for a response from Azure AD from 1 second to 7 seconds. This helps prevent a situation where Azure AD is slow to respond which then causes Exchange Connection validation to fail even though the connection is actually valid. 

15 May 2020

Improvements and Features

  • Work continues on future features. 

8 May 2020

Improvements and Features

1 May 2020

Issues Resolved

  • Fixed an issue where predictions would not appear if one of the predictions was a workspace which had it's underlying lookup table value deleted from the lookup table. 

24 April 2020

Improvements and Features

  • The Cabinet Inbox no longer appears in predictions. 

Issues Resolved

  • Optimized timeouts for the OAuth token for Modern Authentication (in closed beta currently) to prevent false negatives when validating the connection. 

17 April 2020

Improvements and Features

  • Continued work on future features
  • Planned scaling and maintenance work

10 April 2020

Improvements and Features

  • Planned additional logging and scaling work for the German Datacenter. 
  • Work continues for supporting upcoming features in the client-side ndMail application.
  • Modern Authentication for Exchange Online connections is now available in a closed beta. Please contact us for more information. Expected a GA release in the upcoming few weeks.

Issues Resolved

  • Addressed an issue where filing would sometimes take longer than expected at peak times of the day. 

3 April 2020

Improvements and Features

  • To improve consistency, when a message is filed to a second location within the same cabinet in a way that requires a second copy to be created, we now download a fresh copy of the message from Exchange rather than copying the existing copy in NetDocuments.

27 March 2020

Improvements and Features

  • Support for German Datacenter
    • NOTE: Requires updated client software which supports the German Datacenter. Contact support for a copy of the client-side software for this. 
  • Planned resource increases (scaling) for predictive search service
  • Continued work on upcoming large features

20 March 2020

 

Improvements and Features

  • Planned scalability improvements
  • Continued work on upcoming large features
  • Continued work on German datacenter ndMail services

Issues Resolved

  • Fixed an issue where some new repositories could not create a new Exchange connection for ndMail. 

13 March 2020

Improvements and Features

  • Continued work on upcoming large features. 
  • Continued work on German datacenter ndMail services

6 March 2020

Improvements and Features

  • Continued work on upcoming large features. 

28 February 2020

Improvements and Features

  • Continued work on upcoming large features. 

21 February 2020

Improvements and Features

  • Continued work on upcoming large features. 

14 February 2020

Improvements and Features

  • Scalability changes related to the Global Filing Indicator (GFI) search to accommodate planned growth. 
  • Continued work on upcoming large features.

7 February 2020

Improvements and Features

  • Scalability changes related to the Global Filing Indicator (GFI) service to accommodate planned growth. 
  • Continued work on upcoming large features. 

31 January 2020

Improvements and Features

  • Continued work on upcoming large features.

24 January 2020

Improvements and Features

  • Continued work on upcoming large features.

17 January 2020

Improvements and Features

  • Optimized the GFI process to improve scalability as users ramp up use of ndMail 1.6. 

10 January 2020

Improvements and Features

  • If a user files a message with conversation filing and sets the security to just Me then that location will only be remembered for that conversation for that one user and not other users. 
  • Improved handling of duplicate filing requests such that if a message is filed, we cache the message ID and information about that message for 60 seconds so we can detect any subsequent (duplicate) filing requests and delay them for 60 seconds. This delay allows for the first message to be indexed before the second copy is tried so we can perform a complete deduplication check. 

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