ndMail Post Installation Configuration



Complete post-configuration at the following:

  • ndOffice settings to identify Host.
  • NetDocuments web interface ndMail Configuration page to identify host, email, username, and password. 

ndOffice Post-installation Configuration Steps for ndMail

Because ndMail shares the network and user-related settings with ndOffice, before configuring ndMail, ensure to install ndOffice, log in using the corresponding credentials, and then select a host.

To configure ndMail in ndOffice Settings:

  1. After installing ndOffice, log in using your credentials.
  2. On the taskbar, click the nd.png icon.
  3. In the ndOffice Activity dialog box, click , and then click Settings.
  4. In the ndOffice Settings dialog box, click the Network tab.
  5. From the Host drop-down menu, select one of the following hosts:
    1. vault.netvoyage.com – For the US data center.
    2. eu.netdocuments.com – For the European data center.
    3. au.netdocuments.com – For the Australian data center.
    4. preview.netdocuments.com – For previewing the new functionality before the beta release of NetDocuments.
    5. ducot.netdocuments.com – For testing purposes (restricted access to the DUCOT system).
  6. Under Proxy, select one of the following:
    1. No proxy
    2. System proxy
    3. HTTP proxy

ndMail Configuration Page

To set up ndMail Configuration on NetDocuments web interface:

  1. Log in to NetDocuments web interface, and on the Home page, click the <your name>.
  2. Hover over the Admin, and then click the needed repository.
  3. Under Repository, select ndMail Configuration.
  4. On the ndMail Configuration page, under Exchange Configuration, fill in the following fields:
    • Exchange Host – Provide DNS name or the IP address of your Exchange host. For example, outlook.office365.com or em-exchange2016.netdocuments.com.
    • Verification Email Address – Provide SMTP address <user@domain> for a user on your Exchange system. Only use this user account to validate and configure Exchange user account to impersonate Exchange users and not for other purposes.
    • Exchange Admin Email Address – Provide SMTP address <user@domain> of an Exchange account with granted impersonation rights to all the users on the target Exchange domain.

NOTE: Create this account specifically for the ndMail Exchange service account. When properly configured with impersonation rights, this Exchange user account can read emails to ANY user in the Exchange domain. Optionally, you can give this user rights to impersonate only those mailboxes in a specific group. Refer to Exchange documentation for additional details. Keeping this account’s credentials secure is imperative.

    1. Exchange Admin Password – Provide a password for the Exchange user account.
  1. To validate if these settings are properly configured, click Validate existing configuration, and then select Save.
  2. On the ndMail Configuration page, under OAuth, select a cabinet from the drop-down list to generate an OAuth token. A token must be generated for each cabinet to which emails will be filed.
    NOTE: The logged in repository or cabinet administrative account must have cabinet administrative rights to the selected cabinet.
  3. Select Close.

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