ndMail Installation Configuration



Complete configuration at the following:

  • ndOffice settings to identify the host.
  • NetDocuments ndMail Configuration page to identify the host, email, username, and password.

ndOffice Installation Configuration Steps for ndMail

Because ndMail shares the network and user-related settings with ndOffice, before configuring ndMail, ensure to install ndOffice, log in using the corresponding credentials, and then select a host. 

To configure ndOffice Settings to use ndMail:

  1. After installing ndOffice, log in using your credentials.
  2. On the taskbar, click the nd.png icon.
  3. In the ndOffice Activity dialog box, click , and then click Settings.
  4. In the ndOffice Settings dialog box, click the Network tab.
  5. From the Host drop-down menu, select one of the following hosts:
    1. vault.netvoyage.com – For the US data center.
    2. eu.netdocuments.com – For the European data center.
    3. au.netdocuments.com – For the Australian data center.
    4. preview.netdocuments.com – For previewing the new functionality before the beta release of NetDocuments.
    5. ducot.netdocuments.com – For testing purposes (restricted access to the DUCOT system).
  6. Under Proxy, select one of the following:
    1. No proxy
    2. System proxy
    3. HTTP proxy

ndMail Configuration Page

To set up ndMail Configuration on NetDocuments web interface:

  1. Log in to NetDocuments Web interface, and on the Home page, click the <your name>.
  2. Hover over the Admin, and then click the needed repository.
  3. Under Repository, select ndMail Configuration.
  4. On the ndMail Configuration page, under Exchange Configuration, fill in the following fields:ndMail18.png
    • Exchange Host – Provide DNS name or the IP address of your Exchange host. For example, outlook.office365.com or em-exchange2016.netdocuments.com.
    • Verification Email Address – Provide SMTP address <[email protected]> for a user on your Exchange system. This user's email address is required for a one-time verification to confirm the successful configuration of the Exchange service account with the necessary permissions to impersonate Exchange users.
    • Exchange Admin Email Address – Provide SMTP address <[email protected]> of an Exchange account with granted impersonation rights to all the users on the target Exchange domain.
      • For Exchange 2010 ONLY: Enter username only, without <@domain.com>.

Note: Create this account specifically for the ndMail Exchange service account. When properly configured with impersonation rights, this Exchange user account can read emails to ANY user in the Exchange domain. Optionally, you can give this user rights to impersonate only those mailboxes in a specific group. Refer to Exchange documentation for additional details. Keeping this account’s credentials secure is imperative.

    1. Exchange Admin Password – Provide a password for the Exchange service account.
  1. To validate if these settings are properly configured, first, click Save, then select Validate existing configuration.
  2. On the ndMail Configuration page, under OAuth, select a cabinet from the drop-down list to generate an OAuth token. You must generate a token for each cabinet to fill emails.
    Note: The logged in repository or cabinet administrative account must have cabinet administrative rights to the selected cabinet.
  3. Select Close.

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