Adobe Integration



NOTE: This integration will no longer be supported after September 30, 2017. Learn More.

This integration allows users to Open, Save As a New Version, and Save As a New Document directly from Adobe Acrobat or Adobe Reader. This Integration is supported in Acrobat 10, 11, and 12 (DC) as well as Reader 10, 11, and 12 (DC).  This integration has not been fully tested in all combinations of OS, IE versions, and Adobe versions. Because of this, we support it as is. If you encounter a bug, please submit a support request at This integration requires IE to be set as the default browser and the ND ActiveX control to be installed.  

NOTE: ndOffice 1.8+ now includes an integration for Adobe XI and DC (both Acrobat and Reader). The legacy Adobe integrations will soon be deprecated. Users wishing to use our Adobe integration should install ndOffice. Learn more about ndOffice for Adobe

Keeping the legacy Adobe Integration

For those running ndOffice who do not want to upgrade to Adobe XI  or Adobe DC, you can return the handling of PDFs back to the older Adobe Integrations and ActiveX add-in by deleting the following registry key(s). This will allow the ActiveX (Check-in List) to handle PDFs when opening them from the web interface. 

Delete the following key(s) if present: 





Downloading and Installing the Plug-in

Use the link below to download the plug-in installer. 

Download and Install the Adobe Plugin (version

1. Choose to "Run" the installer. Follow the steps outlined below.


2.  You may choose any version of the integration for Acrobat that you would like to install. If you are only installing it for Reader, click "Next".




3.  The installer will pre-select the installations based on the version of Acrobat or Reader the user has installed.  Versions that are not found will be unselected by default, but the users will still be able to select them.

4.  The installer will determine where it thinks it should do the installation based on where the current version of Acrobat or Reader are installed.

5.  The user can override the installation location for any version that they have chosen to install it for.



6. It is required that users turn off Protected Mode in Reader by going to "Edit > Preferences > Security (Enhanced)" and uncheck the "Enable Protected Mode at startup" checkbox.


7. Review the installation details before confirming the install:


Using the NetDocuments Adobe Plug-in

Similar to our Application Integrations with Microsoft Office, you will have options to Open, Save to NetDocuments, Save as a New Document, and Save as a New version, as shown below.


As with our Office Integrations, these buttons will take you to a new browser window where you can name the documents and file it in a NetDocuments folder or workspace. 

For Administrators

What are the command line options?

The command line switch to disable the protected mode is "-DisableProtectedMode"

For the unattended mode, the user must include the /silent option on the command line. 

Also, the user can specify to install a product and also specify the directory to install it to.  If they specify the directory to install a product to, it is assumed that they don't need to specify the product. 

For example, if they want the Acrobat10 add-in installed to the default path, they would use the -InstallAcrobat10
       .\NetDocumentsAdobePluginSetup.exe -InstallAcrobat10 /silent

If they wanted Acrobat10 installed to a specified location, they could use
      .\NetDocumentsAdobePluginSetup.exe -InstallAcrobat10Path "c:\apps\acro 10\plug_ins" /silent

The command line options are:

-InstallAcrobat10Path <path>
-InstallAcrobat11Path <path>
-installAcrobat12Path <path> 

-installReader10Path <path>
-installReader11Path <path>
-installReader12Path <path> 

Where in Program Files do they need access? 

If they use the standard installation directory, C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins

The value is found by reading the registry value HKCU\Software\Adobe\{Product}\{VersionNumber}\InstallPath\

Users need access to this directory to use the product - this contains all of the plug_ins for Adobe. During the installation, there are two files that need to be added to this folder (the NetDocuments plug in files), so during installation the user will need write access.

Files are installed to : Program Files \ NetDocuments Adobe Integration


Where are the Temp Files locations? 

The only temp file locations are:

a. The standard user's temp file (this changes per OS)
b. The NetDocuments temp file location usually in the user's AppData directory in the user home directory, but this can be adjusted by the user

Also, the integration writes to the user's "My Documents" folder.

Specifically which registry setting need to be set? 

It reads the following Registry value


Also, to check if the product is in protected mode, it reads


For Reader 10, registry values are created to allow the images to be displayed:



Can Auto Check-In be enabled?

Yes.  To enable automatic check-in, a registry key needs to be created at

The String should be AutomaticCheckinEnabled with a value of True. Or, to disable - with a value of False.
You can define the same setting in HKEY_CURRENT_USER, but the setting defined in HKEY_LOCAL_MACHINE has a higher priority and overrides HKEY_CURRENT_USER settings.
Without this registry key defined, the default setting for auto check-in is OFF.

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