15.3 Beta Announcement - July 9, 2015 - 5:00 pm Eastern (July 9, 2015 - 9:00 PM UTC) - ActiveX change is required



The Beta for the 15.3 Update will officially begin on July 9, 2015 at 5:00 pm Eastern (10:00 PM London and 9:00 PM UTC). The official release of the 15.3 Update is currently planned for July 30, 2015. The date may be adjusted based on beta feedback. For more information on the Beta process and Update process for NetDocuments reference the Update and Beta Procedures article in the Announcements section. 

Please note that this update requires a new ActiveX.  See below for details.  If you are using ndOffice version 1.4 or older, it also requires an update to ndOffice version 1.5 be  installed before the release of the 15.3 Update.  See below for details.

We encourage users to test the beta software to ensure that it works well in your own environment including all Add-ins that you may be using.  As you know, customers have a variety of environments for which we cannot test.  We test the functionality of the software with a standard environment. We appreciate all of your testing and feedback.

The 15.3 Update Notes with more detail will be available in the Announcements section of the Support portal when the beta starts on July 9th.  Starting after July 9th, please refer to the Update Notes for more information on the changes. For your information, the 15.3 Update Notes article is moved from the Announcement section to the Knowledgebase section at support.netdocuments.com following the 15.3 Update so it is still available to users following the release of the Update.


ndOffice customers only:  If you are using a version of ndOffice older than the 1.5 version, it will need to be updated prior to the release of the 15.3 Update planned for July 30, 2015.  We suggest you update it at the same time as the new ActiveX which is also required for the 15.3 Update - see below.  If you are already using ndOffice 1.5, it does NOT need to be updated.

If you are using an older version of ndOffice, it will not work with 15.3.  It is not compatible with the new ActiveX for 15.3. 

Discontinuance of older .NET software

When you install ndOffice 1.6 version at some point after it is released in September 2015, it will not support older versions of the Microsoft .NET software.  As of the release of ndOffice 1.6, .NET version 4.5.2 or newer will be required.  Please be aware that this applies to the ndOffice 1.6 version.  We recommend all customers install the new .NET as soon as can be done, because Microsoft is discontinuing the older versions of .NET as of January 2016.  See https://support.microsoft.com/en-us/gp/framework_faq


The 15.3 Update requires a new ActiveX install for all Internet Explorer users. The ActiveX can be installed at any time after the start of the beta until the release of the 15.3 Update at which time, it will be forced if it has not already been installed the next time the user logs in. Learn more about Installing the ActiveX.

We highly recommend that you install the ActiveX for all of your users beginning any time after the Beta commences. It can be installed anytime from when the beta is available until the release of the 15.3 Update which is planned for July 30, 2015.  By installing the ActiveX early, you can install it at your own convenience. Please reference the Update Notes for the ActiveX version information.  You can download and install it after you have connected to the beta using the following URLs:

(Note: These links have changed to include "apps" after /neweb2.

For the US datacenterhttps://vault.netvoyage.com/neWeb2/apps/newebcl.msi
You can also use https://beta-vault.netvoyage.com/neWeb2/apps/newebcl.msi (this will take you to the beta without changing your host file)

For the EU datacenterhttps://eu.netdocuments.com/neWeb2/apps/newebcl.msi
You can also use https://beta-eu.netdocuments.com/neWeb2/apps/newebcl.msi (this will take you to the beta without changing your host file)

As an alternative location from which to install the ActiveX, you can use https://beta-vault.netdocuments.com/neWeb2/apps/newebcl.msi
You can download the ActiveX from this server even though you may not have a login account on this server. Also, you do not need to change your host file to download from this location.

15.3 contains an update to the neWebCl.dll that you are required to install if you are using Internet Explorer.

    1. The current 15.3 version of neWebCl.dll is (also named NeRemoteDoc Class in the IE browser Add-on section)
    2. The MSI version is 2.1.5
    3. The version ( of the neCrypto.dll was not changed (also named NetDocuments Cryptography Module in the IE browser Add-on section)

  1. There are two ways of installing these dlls:
    1. Using the neWebCl.msi—this registers the dlls and puts them in the C:\Program Files (x86)\NetDocuments location (note - it does NOT “install” them in the browser - the user may still get prompted based on the IE settings and permissions.)
    2. Using the prompt from the IE browser on the login page if the user has permission to accept them. This will install and register the dlls at: C:\Windows\Downloaded Program Files
    3. If the workstation already has both dlls installed in either location, then this update will require the user to accept, via two separate IE prompts, the installation of both dlls into the browser.
  2. NOTE: These ActiveX controls will NOT install if the neNote.exe process is running or if any other IE browser, or Microsoft Word, Outlook, Excel or PowerPoint is running when the user has the NetDocuments Application Integrations or ndOffice installed.
    1. To successfully install both dlls, the IE browser processes must not be running including the Microsoft Applications Word, Outlook, Excel, or PowerPoint, and the NetDocuments neNote.exe and ndOffice processes.

Special Instructions when Beta testing the 15.3 Update

Please make note of the following caution during the beta testing period:

The 15.3 Update has a new enhancement which allows users to change their Usernames when using NetDocuments.  Due to backwards compatibility issues, you CANNOT do the following with this new feature during the Beta testing period.

1. You CANNOT create a new user in 15.3 Beta and expect to log in with that new user in 15.2.

2. You CANNOT change a username in 15.3 and expect to use that same, new Username in 15.2.

This is only an issue during the beta period of 15.3 while users are on 15.3 AND 15.2 is still accessible.


Installing other NetDocuments Client Software

You can install other new client software versions for beta testing, but for usage with the 15.3 Update, you should install the latest version of each client software for production usage no earlier than one week prior to the release of the 15.3 Update.  This ensures that you are installing the latest version for production of any client software in case changes are made during the beta period.  Client software version numbers are available in the 15.3 Update Notes.  Please double check the client software version numbers with the Update Notes prior to installing client software to ensure that you are installing the latest version. 

If you participate in the Beta testing, please consult with your NetDocuments Administrator and use the information below. The Beta period allows you to give NetDocuments personnel feedback and gives you an opportunity to use it in your environment and get familiar with the changes.

Please make sure you do a Control F5 on your browser to remove any old cookies and cache as you begin to use the beta.

To report bugs related to the Beta, send them to beta@netdocuments.com. If you have other questions as you review the Beta, please go to support.netdocuments.com and create a ticket providing a description of the question or issue.


Instructions to access the BETA

For each PC/device accessing the beta, please follow the steps listed below.

US Datacenter

If you use the US Datacenter at vault.netvoyage.com, set your Host file (located at C:\Windows\System32\drivers\etc) to include this line:    vault.netvoyage.com        #US beta pool

The beta servers are US-PRWebBeta01, 02, etc. for your reference.

EU Datacenter

If you use the EU Datacenter at eu.netdocuments.com, set your Hosts file (located at C:\Windows\System32\drivers\etc) to include this line:    eu.netdocuments.com     #EU Beta

The beta servers are UK-PRWebBeta01, 02, etc. for your reference.


NOTE: If you want to test the beta 15.3 EMS Profiler or EMS Folders (and we encourage this), you MUST also put one of the following entries in your host file depending on which datacenter you are using. 

If you are installing a version of ndOffice, you ALSO need to include this in your host file.    api.vault.netvoyage.com                                                #netdocs US beta pool    api.eu.netdocuments.com                                         #netdocs EU beta pool


Remember after the beta, you must remove the Beta host information to be able to login to the Service after the beta servers are removed.  The beta servers are typically removed within the day or two following the release of the Update.

We recommend that you include as many testers as you feel you can manage. These testers should be individuals who use the product each day and who would recognize a defect in the product and will report the steps to recreate it to NetDocuments.  We ask testers to actively review the new features and report bugs they discover. Be aware that this is beta software which should not be used in a production environment and may cause crashes or result in data loss.

We appreciate your willingness to participate in the important beta testing process. NetDocuments reserves the right to modify the process at any time and to determine who may participate.


URL-based Beta Testing

We also encourage you to use the capability to enter a URL to go to the beta software.  You will be prompted to add the URL to your Trusted Sites list.

Depending on which datacenter you are using, you would use one of the following URLs to access the beta with this URL method:

US datacenter - use the URL https://beta-vault.netvoyage.com to get to the beta software.

EU datacenter - use the URL https://beta-eu.netdocuments.com to get to the beta software. 

Be aware that when using this method, you will not have access to any client-side software such as the Office integrations or EMS. This option is meant to provide access to the browser-based features available in the beta.

With this URL capability to beta test, a user can easily test the web software associated with the new Update without going through the steps of changing the host file.  General beta testers should still use the host file method to perform a complete test including the client software.  Even though the URL method is available, it should not be treated as the main way to test the new Update because it does not include the ability to test the client software.

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