The Beta of the 14.4 Update will officially begin on September 12, 2014 at 8:00 am Eastern (1:00 PM London) with the release of the Update planned for October 2, 2014.
We continue to refine many of our internal testing procedures and have been pursuing a much more rigorous testing process for this and future Updates. There are minor training requirements with this Update. It primarily includes a number of bug fixes in addition to some key changes as described below.
We encourage as many users as possible to test using the beta software to ensure that it works well in your own environment. As you know all environments are different and we test for the main functionality of the software.
A 14.4 Release Notes announcement with more detail is available in the Announcements section of the Support portal. Please refer to this Release Notes for more information on the changes. The Release Notes will be moved from the Announcement section to the Knowledgebase section at support.netdocuments.com following the Update.
The 14.4 Update will NOT require an Update to the ActiveX program.
You can install other new client software versions no earlier than a week prior to the Update. This ensures that you are installing the latest version for production of any client software in case changes are made during the beta period. Client software version numbers are available in the Update Release Notes. Please double check the version number with the Release Notes article prior to installing to ensure that you are installing the latest version.
If you participate in the Beta testing, please consult with your NetDocuments Administrator and use the information below. The Beta period allows you to give us feedback and gives you an opportunity to use it in your environment and get familiar with the changes.
Please make sure you do a Control F5 on your browser to remove any old cookies and cache as you begin to use the beta.
To report bugs related to the Beta, send them to firstname.lastname@example.org. If you have other questions as you look at the Beta, please go to support.netdocuments.com and create a ticket.
INSTRUCTIONS TO ACCESS THE BETA
For each PC accessing the beta, please following the steps listed below.
U.S. Datacenter - If you use the US Datacenter at vault.netvoyage.com, set your Host file (located at C:\Windows\System32\drivers\etc) to include this line:
126.96.36.199 vault.netvoyage.com #US beta pool
The beta servers are Server 11, 12 and 13 for your reference.
E.U. Datacenter - If you use the EU Datacenter at eu.netdocuments.com, set your Hosts file (located at C:\Windows\System32\drivers\etc) to include this line:
188.8.131.52 eu.netdocuments.com #UK Beta
NOTE: If you want to test the beta 14.4 EMS Profiler or EMS Folders (and we encourage this) you MUST also put one of the following lines in your host file depending on which datacenter you are using. If you are installing ndOffice, you ALSO need to include this in your host file.
Remember you must remove the Beta host information AFTER 14.4 is released to be able to login to the service after the beta servers are removed.
We recommend that you include as many testers as you feel you can manage. These should be individuals who use the product each day and who would recognize a defect in the product and report the steps to recreate it. They should actively review the new features and report bugs they discover.
We appreciate your willingness to participate in the important beta testing process. NetDocuments reserves the right to modify the process at any time and to determine who may participate.
URL-based Beta Testing
We also encourage you to use the capability to enter a URL to go to the beta software. You will be prompted to add the URL to your Trusted Sites list.
Depending on which datacenter you are using, you would use one of the following URLs to access the beta with this new URL method:
- US datacenter - use the URL https://beta-vault.netvoyage.com to get to the beta software.
- EU datacenter - use the URL https://beta-eu.netdocuments.com to get to the beta software.
Be aware that when using this method, you will not have access to any client-side software such as the integrations or EMS. This option is meant to provide access to the browser-based features available in the beta.
With this URL capability to beta test, a user can easily test the web software associated with the new Update without going through the steps of changing their host file. For 14.4, general beta testers should still use the host file method to test so they can have a complete test including the client software. Even though the new URL method will be available again for 14.4 it should not be treated as the main way to test the new Update because it does not include the ability to test the client software.