14.1 New Beta Information - Febraury 3, 2014 - US and EU datacenters

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If you are participating in the beta, please be aware that we will not be releasing a new EMS Folders and EMS Profiler with the 14.1 Update.  If you plan on using the federated identity integration after 14.1 is released, please contact NetDocuments Support to help you.  NetDocuments Support will also provide you with a different version of the EMS add-ons which will be required when using federated identity.  If you have installed the beta EMS add-ons they should be removed before the 14.1 Update is released on Thursday evening, February 6th.

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The 14.1 Update Beta testing period begins after 10:00 PM Eastern on January 23, 2014. This applies to the US and EU datacenters.

We invite any customer wishing to participate to review the 14.1 Update Beta.  We expect to release the 14.1 Update to the public on February 6, 2014.

We thoroughly test every aspect of NetDocuments before each Update. We suggest that you test specific configurations your organization may be using to verify they are working OK with the new Update before it is released.

A 14.1 Update Announcement with more detail is available in the Announcements section of the Support site.  Please refer to it for more information on the changes.  Also the 14.1 Release Notes are also available in the Knowledgebase at support.netdocuments.com.

Also, after the beta period, we suggest that you do a final install of any of the client software no earlier than a week prior to the final Update to ensure that you are using the latest version of any client software in case changes are made during the beta period.  Version numbers are available in the Update Release document in the Announcements section and any version changes prior to the release will be noted in that document prior to the Update.

The 14.1 Update does NOT require an Update to the Active X program.

If you participate in the Beta testing, please work with your NetDocuments Administrator and use the information below. The Beta period allows you to give us feedback and gives you an opportunity to use it in your environment and get familiar with the changes.

Please make sure you do a Control F5 on your browser to remove any old cookies and cache as you begin to use the beta.

To report bugs related to the Beta, send them to beta@netdocuments.com. If you have other questions as you look at the Beta, please go to support.netdocuments.com and create a ticket.

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PROCEDURE TO ACCESS THE BETA

For each PC accessing the beta, please following the steps listed below.

U.S. Datacenter - If you use the US Datacenter at vault.netvoyage.com, set your Hosts file (located at C:\Windows\System32\drivers\etc) to include this line:

174.128.4.201    vault.netvoyage.com        #US beta pool

E.U. Datacenter - If you use the EU Datacenter at eu.netdocuments.com, set your Hosts file (located at C:\Windows\System32\drivers\etc) to include this line:

213.146.142.153    eu.netdocuments.com     #UK Beta

NOTE: If you want to test the beta 14.1 EMS Profiler or EMS Folders (and we encourage this) you MUST also put one of the following lines in your host file depending on which datacenter you are using.  If you are testing ndOffice also, you need to include this in your host file.

 
174.128.4.201    api.vault.netvoyage.com                                                 #netdocs US beta pool
 
213.146.142.153    api.eu.netdocuments.com                                         #netdocs EU beta pool

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Remember you must remove the Beta host information AFTER 14.1 is released to be able to login to the service after the beta servers are removed.

We recommend that you include as many testers as you feel you can manage. These should be individuals who use the product each day and who would recognize a defect in the product and report the steps to recreate it.  They should actively review the new features and report bugs they discover.

We appreciate your willingness to participate in the beta testing process. NetDocuments reserves the right to modify the process at any time and to determine who may participate.

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