EMS Error: An item in this folder can't be archived because it is not a message or document

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Created:
Updated:

Issue:

Users in Outlook may see this message pop up from time to time:

The following problems were encountered while archiving messages to NetDocuments:

An item in this folder can't be archived because it is not a message or document.

invalidlocation.png

The message contains a folder tree leading to the folder in question. 

Cause:

The item that was filed into the EMS Folder cannot be filed. It might be a calendar item or a read receipt. EMS Folders only accepts messages (msg) or documents. 

Resolution:

Remove the item from the folder or delete it. As long as these items remain in these folders, the user will be prompted with this message every time EMS Folders attempts to archive. 

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    It's not helpful because it does not tell you how to find the offending item stop

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