Thank you for being part of our growing customer base. As you know, we have been working tirelessly on our 17.2 release, which had been planned for August 24. Our goal with the NetDocuments platform continues to be ubiquitous access, security, and reliability.
Our forthcoming 17.2 release provides a significant enhancement to the user interface, and further unifies the product across multiple global environments and devices. During our final testing of 17.2 we encountered a performance issue within certain environments. We are committed to providing you with the most reliable solution on the market and have decided we should hold our release to further understand the issue. To provide time for further investigation of the issue, we are going to push the delivery of 17.2 by two weeks to Thursday, 7th September, 2017. Additionally, we are adding a new robust level of testing where we work closely with a handful of pre-selected firms to implement 17.2 in production for their entire environment. That testing will begin on our normal release date of August 24.
During these couple of weeks, we will continue providing access to the 17.2 beta. Please feel free to share access to the service with some of your users. We appreciate your feedback.
NetDocuments has an unwavering commitment to our clients, and we feel the additional time to further review the release is necessary to uphold our standards of excellence.